Government: Ineffectual, why are we suprised by the outrage?

Unreliable, Unresponsive

Herculean efforts are required to get anything minor.

Abusive government employees

They are quick to lecture the public "how we should or should not be", but then they command a special privilege as "private citizen" to put themselves beyond public comment or the mirror.

Intrusions to humiliate

The government needs to demonstrate it is going to respond to the questions it commands the public to respond to: Accountability, explanations, justify, explain in detail, repeat.

We do not need to explain ourselves; government needs to justify why we should believe it. Government, not the citizenry, needs to explain itself everday: What is the basis for our continued support, other than blind allegience.